The expert network industry has registered continual growth over the last 10 years, witnessing a 16% annual average increase since 2015. In 2022, InexOne estimated that around 4,500 companies contracted the services of expert networks with increased demand being one of its major drivers.
In such a rapidly evolving environment, RightAngle has managed to carve a niche in the expert network market by offering a personalized, high-quality service that is tailored to each client’s specific requirements. We ensure that our services stand out in a competitive market by focusing on adaptability, proactive communication, and a client-centric approach.
In this article, we delve into the strategies and processes that RightAngle uses to provide exceptional client support, highlighting our unique approach and the benefits this brings to our clients.
How do we adapt our work processes to client needs?
RightAngle’s dedication toward personalization begins with tailoring our work processes to serve each client best.
Quality is RightAngle’s top priority, and we achieve this via tailored searches that align with the client’s specific needs.
However, this adaptability is not static. We present clients with fast updates, adjusting the search and the screening process in real time.
Each project is treated individually, considering the specific needs of different industries and verticals. Our continual integration of feedback guarantees that work processes are adjusted for both delivery quality and speed.
As our team leaders outline, “We incorporate all forms of feedback throughout our collaboration on a project and instruct our team to optimize work processes and prioritize speed and quality of delivery”.
How do we interact with clients to understand their needs and expectations?
As an expert network, the foundation of RightAngle’s client relationships is effective communication, which ensures a thorough understanding of our clients’ needs and expectations.
We provide continual updates regarding the pool of specialists and their input, as well as recommendations for a new direction, indicating any potential challenges.
We hold introductory meetings with our clients before initiating the search which allows us to carry out a thorough assessment of their priorities and expectations.
This initial contact has proven to have a major impact on the outcome of the project while laying a solid basis for future collaboration.
What sets RightAngle apart from other expert networks?
RightAngle becomes a part of the client’s team through close communication, quick turnover times, and a clear understanding of the ultimate objectives.
Many expert networks don’t provide this; instead, they are less personalized and more automated whereas RightAngle feels like an additional team in your workplace that drives results and genuinely cares about your success.
For particularly niche topics, the RightAngle team not only leverages all the available resources but also extends its search beyond the network to identify and secure the most suitable experts, ensuring their contributions add value to our clients’ projects.
What does Right Angle’s work process look like?
RightAngle’s work process is methodical and thorough.
- Upon receiving a project, a team of RightAngle associates immediately begins the search, taking note of the client’s requirements.
- For large-scale tasks, we divide the project logically, with each team developing a distinct tailored plan to ensure comprehensive delivery.
- Client-supplied topics or questions are used to identify and screen qualified specialists both within and, if necessary, outside our network.
- Once the top candidates have been identified, our associates prepare detailed profiles that include information on the experts’ professional experiences, responses to screening questions, and availability.
- Within 24 hours, the client receives the first detailed profiles. Upon their confirmation, our associates promptly schedule meetings at the earliest convenience.
- After these sessions, we eagerly await the client’s feedback. This helps us to assist the client in setting their next priorities.
In this environment, RightAngle stands out for our dedication to quality, flexibility, and proactive communication which guarantees project success and client happiness.
Many success stories have resulted from RightAngle’s customized strategy due to our personalized support, quick turnaround times, and effective communication.
We provide an unmatched partnership that drives outcomes and cultivates long-lasting connections for companies looking for reliable and specialized help.
As a final thought – for your next market project, get in touch with RightAngle and harness the power of expert networks.
Suggested reading:
Trends in the Health Insurance Market. Insights and Case Studies
Fintech Ecosystems: Future Trends and Expert Networks Impact
Key Expert Network Trends in 2024: Insights from RightAngle Global
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